Palo alto invalid image failed to download file

To fix this problem, simply click the Check Now link at the bottom left corner. This will force the Palo Alto Firewall to connect to the update server and refresh the list of available software images:. As soon as the above refresh process is complete , you can proceed to download the desired software image:. The screenshot below confirms the selected image has been downloaded and loaded into software manager , ready to be installed:.

During this process, a closer look at the firewall logs via SSH shows the following error is produced:. The linux tail command will continuously update the ms. The log output seems to imply that there is a missing file or some type of information is not available. This issue is fixed as soon as the firewall is forced to check for new updates. We showed the error produced by the firewall and how to fix this by forcing the firewall to Check for new software updates. Community Feedback.

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